Privacy policy

1. Introduction

ARCLENT Engineering Services (“ARCLENT”, “we”, “our”, “us”) is committed to protecting the privacy and confidentiality of clients, partners, and website users. This Privacy Policy outlines how we collect, use, store, and safeguard information provided through our website and digital interactions. This policy applies to all services offered by ARCLENT, including structural engineering, steel detailing, and related engineering solutions.

2. Information We Collect

a. Personal Information

We collect personal information only when voluntarily submitted through:

  • Contact forms
  • Business enquiries
  • Email communication

This may include:

  • Name and designation
  • Company name
  • Official email address
  • Contact number
  • Project requirements and scope details

We expect users to provide only relevant business information necessary for effective communication.

b. Non-Personal Information

We may automatically collect technical data such as:

  • IP address
  • Browser type and version
  • Device information
  • Website interaction data

This helps us understand user behavior and improve our digital presence.

3. How We Use Information

ARCLENT uses collected information strictly for business purposes, including:

  • Responding to project enquiries and proposals
  • Delivering engineering and detailing services
  • Improving website performance and usability
  • Maintaining internal records and communication
  • Sharing relevant updates (only where appropriate)

4. Data Protection and Security

We implement industry-standard security measures to protect information from unauthorized access, data breaches, misuse or disclosure. However, no digital system is completely secure, and users share information at their own discretion.

5. Sharing of Information

ARCLENT does not sell, rent, or trade personal information.

Information may be shared only with:

  • Internal teams and authorized personnel
  • Trusted service providers (hosting, analytics, CRM tools)
  • Legal authorities when required under applicable laws

We may disclose information in cases of suspected fraud, misuse, or unlawful activity.

6. Cookies and Tracking Technologies

Our website may use cookies to:

  • Analyze traffic and user behavior
  • Enhance functionality and performance

Users can modify browser settings to disable cookies. However, certain features of the website may not function properly.

7. Third-Party Links

Our website may contain links to external websites or services. ARCLENT does not control or take responsibility for content on third-party websites or their privacy practices or policies. Users are advised to review third-party policies independently.

8. Information Accuracy Disclaimer

All information on this website, including services, visuals, and project references, is provided for general informational purposes only. Details may vary based on project requirements, client specifications, and internal processes. For accurate and updated information, users are encouraged to contact ARCLENT directly.

9. Data Retention

We retain information only for as long as necessary for business operations and legal and compliance requirements.

10. Your Consent

By using our website, you agree to this Privacy Policy. If you do not agree, you should refrain from using the site or submitting information.

11. Updates to This Policy

ARCLENT reserves the right to update this Privacy Policy at any time. Users are encouraged to review this page periodically. Continued use of the website implies acceptance of any updates.

12. Contact Information

ARCLENT Engineering Services

Email: saiomkar@arclentengineering.com
Phone: +91 91001 95088

Address:
Manjeera Trinity Corporate, 1st Floor,
JNTU–Hitech City Road, KPHB, Kukatpally,
Hyderabad – 500072, Telangana, India